Ask Us Anything
Help and Advice
How do we access the property?
At all our serviced apartments, we use key safes.
The code to the key safe will be send to you via Airbnb or booking.com messenger, depending who you booked through and check-in instructions are sent along with it.
What time is check-in and check-out?
Check-In is from 3:00 pm onwards.
Check-Out is anytime before 10:00 am.
Can I check-in earlier or check-out later?
Yes, you can choose to check-in early or late however please get in touch well in advance as early check-in and late check-out are subject to availability.
Can we smoke in the properties?
We operate a strict NO SMOKING policy and it it is found that a guest has been smoking in the property, all guests will be subject to a fine as per our Terms and Conditions
What are your Terms and Conditions?
We operate a strict NO SMOKING policy and it it is found that a guest has been smoking in the property, all guests will be subject to a fine as per our Terms and Conditions